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Repair Service

We supply repairs service to ONLY our products all the time. The price list to the repairs is following. However, please NOTE: *the all shipping fees are borne by Customers.

  • Adding Hair:
    • Less than 120%: $30
    • Less than 140% but more than 120%: $40
    • More than 140%: $50 (Only for Straight units)
  • Repairing the Lace: $20
  • Modifying the Hair Texture:
    • Cleaning of the hair: Free
    • Modifying the texture: $10
  • Re-coloring the Hair: $40 (It could ONLY be done from Light Color to Dark Color.)
  • Adjusting the Cap Circumference:
    • Adjusting less than 0.5": $15
    • Adjusting more than 0.5": $30

Please NOTE: the processed time of repairs is 10 - 15 days of receipt of shipment, which depends on your repair details.

How to repair an item?

1) Please contact our customer support team via Online Chat or e-mail to sales@mywigsbox.com, indicating your order number, product number of the item you wish to repair.

2) We will email you the RPA (Repair Authorization) number and Return Shipping Authorization form.

3) Pack and send the items being repaired. Make sure write your RPA number on the Package Label. And any other should I do when packing? Please click here to view more.

4) As soon as we receive the repaired items, we will inform of you and quote to you.

5) Make the payment and then we arrange the repairs.

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